Draft email replies with AI and keep a human approval step
A builder made an n8n workflow where AI drafts customer email replies and you approve, edit or reject them.
Replace a support chatbot with a voice agent that answers calls
An agency built a client an AI voice agent instead of the chatbot they asked for.
- Difficulty
- AdvancedOur rating
- Time to build
- Not reportedOur estimate
- Monthly cost
- Not reported
- Revenue
- Not reportedWe only show revenue the source states
- Result
- Sourced: 40% of inbound calls handled without a human in week one
- Engagement
- 9 X likes1 reply · 2 reposts · fetched Oct 15, 2026
What they did
@jainilnf’s agency built a voice agent for a client who wanted a support chatbot.
How it went
They say it handled 40% of inbound calls without a human in week one, and the client then asked to add appointment booking.
Worth knowing
Self-reported by the agency.
Builder recipe
Our own starting point, written from the source. Adapt it to your setup.
Stack
- Voice agent platform
- Knowledge base
- Calendar API
Steps
- Collect the incoming channel (inbox, form, tickets) into one workflow.
- Have the model classify and extract fields, returning structured JSON.
- Route or draft replies; keep a human approval step for anything customer-facing.
- Log results and review misclassifications weekly.
Starter prompt
You answer calls for [business]. Answer from the FAQ, take messages for anything else, and offer to book a callback.Tags
Read the original
- X: x.com/jainilnf/status/2091827863695827189 ↗ (opens in new tab) Aug 24, 2026 · 9 likes, 1 replies, 2 reposts (fetched 2026-10-15)
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