Draft email replies with AI and keep a human approval step
A builder made an n8n workflow where AI drafts customer email replies and you approve, edit or reject them.
AI agent use cases: Customer support
Real customer support projects people built with AI agents, with recipes.
Use cases
Hook your agent to support tickets and product analytics to fix bugs
A founder connected an agent to customer support and the PostHog MCP so it keeps fixing bugs and feature requests.
Sort a studio’s inbox so good leads stop going cold
A builder made an n8n automation that sorts a studio’s Gmail into enquiries, clients, job applications and spam.
Red-team your support agent with multi-turn attacks before launch
A team built a support agent and tried to break it; by turn 8 it approved a $185 refund for an order that did not exist.
Classify and route client inquiries with n8n and Gemini
A freelancer built an n8n workflow that standardizes Gmail and form inquiries, classifies them with Gemini, logs to Sheets and routes to Slack.
Let users file bug reports through an AI that dedupes and writes the ticket
A team runs an AI tool that checks for duplicates, writes up the ticket and submits it, using MCP to talk to their tracker.
Give customer-facing voice agents one MCP server for scheduling and order status
A company points any voice agent platform at its own MCP server so agents can book appointments and check orders for customers.
Reorganize and publish help-center articles from your AI tool
A help-center product added an MCP so users can answer internal questions and create, move or publish articles.
Replace a support chatbot with a voice agent that answers calls
An agency built a client an AI voice agent instead of the chatbot they asked for.
Do customer support from your phone with the Claude app
An indie app founder now handles support, feature triage and bug fixes from anywhere with the Claude app.
The Daily 5.
Five real AI agent use cases each morning, each with a recipe and a source. Plus a Sunday roundup. Free.