Customer support · Do this yourself

Give businesses a chatbot that answers customer questions using their own information.

💰 Chatbase makes about $864k a month doing this. $863,632 MRR, verified via Stripe on TrustMRR (synced 2026-07-31)

🔥 223 posts this week · 59 likes

Based on Yasser Elsaid on TrustMRR (opens in new tab)

Who it’s for

Freelancers, agencies and anyone who can set up software for local businesses.

Adapt it to your industry

Restaurant: hours, menu, allergens and bookings
Real estate: answer listing questions and book viewings
Clinic: opening hours, prices and how to book (never medical advice)

Step by step

Pick one industry you understand, for example dentists, gyms or restaurants.
Collect the public FAQ, prices and hours from one business’s website.
Open ChatGPT, Claude or Grok and paste the prompt below to turn it into a clean question-and-answer document.
Sign up for a chatbot builder (Chatbase, Tidio or similar) and upload that document.
Set it to hand over to a human when unsure, and test it with 20 real customer questions.
Send the business owner the demo link with a short note.
Offer to install it on their website for a setup fee plus a monthly price.

Ready-to-copy prompt

Turn this website text into a clear FAQ for a customer-support chatbot. Use short questions and answers, keep only facts that appear in the text, and list questions customers will likely ask that the text does not answer. Text: [paste]

Start with AI

Opens the AI with this guide and the prompt filled in.

Open in ChatGPT (opens in new tab)Open in Claude (opens in new tab)Open in Grok (opens in new tab)

Cost: $0–100/month to start (AI plan, builder, domain)Our estimate
Time: 2–6 weeks for a first versionOur estimate

How to make money from it

Pricing idea: Set up support bots for businesses for a setup fee (for example $300–2,000) plus a monthly fee.

Finding your first 10 customers

Build a free demo bot using the public website of a business you want as a client, and send them the link.
Start with one industry so every demo is fast to make.
Ask happy clients for referrals to similar businesses.

Ideas, not promises. Results vary.

Details: source, numbers and tags

What they did

Founded in 2023, Chatbase sells self-serve plans from $40 to $500 a month that let teams launch AI agents on chat, email, voice, WhatsApp and Slack without building the AI stack.

How it went

TrustMRR shows $863,632 MRR and 12,424 active subscriptions at the last Stripe sync (July 31, 2026, when the key expired).

Worth knowing

TrustMRR pulls this figure from the payment provider’s API; product descriptions on the page are the founder’s own. Revenue can change month to month. This sync is older because the Stripe key expired.

Difficulty: AdvancedOur rating
Time to build: Not reportedOur estimate
Monthly cost: Not reported
Revenue: $863,632 MRR, verified via Stripe on TrustMRR (synced 2026-07-31)Verified: Calculated by TrustMRR from payment-provider data (as the TrustMRR page states)
Engagement: No public countThe source shows no number
X buzz: 30.2 · 223 posts in 7 days59 likes, 5 reposts, 25 replies, 3 quotes on 23 top posts · fetched Oct 15, 2026 · query: ("AI support agent" OR "AI customer support agent" OR Chatbase) -is:retweet lang:en

Posted Jul 31, 2026 · Added Oct 16, 2026

Original builder recipe

LLM APIs
A knowledge-base ingestion pipeline
Chat, email and voice channels
Stripe

Collect the incoming channel (inbox, form, tickets) into one workflow.
Have the model classify and extract fields, returning structured JSON.
Route or draft replies; keep a human approval step for anything customer-facing.
Log results and review misclassifications weekly.