Customer support · Do this yourself

Test automated customer replies for wrong promises before they go out.

In short: an AI-agent-run business you oversee about an hour a week. Tools cost $30–$150/mo, agent setup is intermediate, and our estimate is 20 businesses × $79 = $1,580/mo.

How it makes money: Charge businesses $79/mo to test their automated replies for wrong promises before customers see them.

Agent setup: Intermediate · Connects several tools (Lovable, Supabase) with payments and simple data. How we rate this

Found on Reddit in r/smallbusiness (1 thread).

🔥 35 posts this week · 139 likes

Based on u/nicklausdcruz on Reddit (opens in new tab)

Where this came from (Reddit)

Businesses test whether automated messages send, not whether what they say is true, so bots promise refunds, prices or dates that are wrong.

The threads (in our words)

  • A small business owner says the real failure of automated replies isn’t that they don’t send, but that they send fine and promise something the business wouldn’t, quote old terms, or sound off-brand. Read the thread on r/smallbusiness ↗ (opens in new tab) Oct 16, 2026 · u/nicklausdcruz · upvotes not available

Reddit blocks automated reads, so we couldn’t record upvote or comment counts. The business below is our own design inspired by these threads.

Who it’s for

Small businesses and SaaS teams using chatbots, auto-replies or AI follow-ups.

Adapt it to your industry

  • Start with one niche or customer type, then expand.
  • Ask your first 10 customers what they would pay before you build more.
  • Keep a human check on anything sent in a customer’s name.

Step by step

  1. Collect the business’s current policies, prices and tone guide.
  2. Have an agent write 50 realistic customer questions, including tricky ones.
  3. Run them against the chatbot and sample auto-replies every week and score each answer.
  4. Send a short report: wrong promises, outdated terms, off-brand tone, with suggested fixes.
  5. Charge a monthly audit plan through Stripe.
  6. Find customers through LinkedIn posts showing real (anonymized) bot mistakes and short personal emails.

Ready-to-copy prompt

Here are my policies and prices [paste] and 10 replies my chatbot gave [paste]. Mark each reply correct, wrong or risky, explain why in one line, and rewrite the risky ones.

Start with AI

Opens the AI with this guide and the prompt filled in.

Open in ChatGPT (opens in new tab)Open in Claude (opens in new tab)Open in Grok (opens in new tab)
Time
1–3 hoursOur estimate

Your autonomous stack

Autonomy: The AI answers customers 24/7 and hands off only what it can’t solve. Your part: Daily 10 minutes: clear handoffs; weekly: improve the answer library.

Every layer an agent-run business needs, in order. Prices are public list prices, checked Oct 16, 2026.

  1. Agent (the brain): Grok Bot (agent + scheduled routines) (opens in new tab) (Included with The X Subscription Premium $30/mo (Super $100/mo for more usage; Plus $8 does not include Grok Bot)). Grok Bot runs the business day to day: writes, answers, decides small things and reports to you. Claude Code or Codex are alternatives.
  2. Build and hosting: Lovable (opens in new tab) (Free tier · Pro $25/mo), Supabase database (opens in new tab) (Free tier · Pro from $25/mo). The product or service your customers use.
  3. Payments: Stripe payments (opens in new tab) (No monthly fee · 2.9% + 30¢ per card payment). Automatic checkout and receipts. Other options: PayPal Checkout (3.49% + 49¢) or Lemon Squeezy (5% + 50¢, handles sales tax).
  4. Customer acquisition: Buffer (scheduled X posts) (opens in new tab) (Free plan (3 channels, 10 queued posts each) · Essentials $5/mo per channel, billed yearly), beehiiv newsletter (opens in new tab) (Free up to 2,500 subscribers), Apollo (find business emails) (opens in new tab) (Free tier · Basic $65/mo). Agent-written SEO pages, scheduled X posts and a weekly newsletter, plus cold email to businesses that follow CAN-SPAM/GDPR (real sender, opt-out link, no bought consumer lists).
  5. Delivery: Grok Bot (agent + scheduled routines) (opens in new tab) (Included with The X Subscription Premium $30/mo (Super $100/mo for more usage; Plus $8 does not include Grok Bot)). A Grok Bot routine delivers the product or result as soon as someone pays.
  6. Support: Grok Bot (agent + scheduled routines) (opens in new tab) (Included with The X Subscription Premium $30/mo (Super $100/mo for more usage; Plus $8 does not include Grok Bot)). Grok Bot answers the support inbox; anything unclear is flagged for you.
  7. Monitoring and schedule: Grok Bot (agent + scheduled routines) (opens in new tab) (Included with The X Subscription Premium $30/mo (Super $100/mo for more usage; Plus $8 does not include Grok Bot)). Grok Bot scheduled routines run each day: send, check for failures, alert you if something breaks.
  8. Analytics: Google Analytics (opens in new tab) (Free). Tracks visits, signups and sales so the agent can report what works.
  9. Human checkpoint: Daily 10 minutes: clear handoffs; weekly: improve the answer library.
  10. Price: charge $79 per business (monthly audit plan). Offer the first 3 customers a founding price for honest feedback.
Monthly cost$30–$150/monthFree tiers → paid plans of the tools above. Card fees come out of each sale.
What you could earn · EstimateEstimate: 20 businesses × $79 = $1,580/moOur estimate, not a fact or a promise. It’s simple math if you land these customers at this price.
Details: source, numbers and tags

What they did

Agents play the customer against a business’s chatbot, auto-replies and follow-ups every week and flag answers that promise the wrong thing. We designed this business from real Reddit threads; it is an idea for you to build, not a description of the posters’ businesses.

How it went

Found on Reddit in r/smallbusiness (1 thread). Upvote and comment counts weren’t retrievable, so none are shown. On X, 35 posts matched our search for this idea in the 7 days to 2026-10-17.

Worth knowing

Only test bots you have the owner’s permission to test, and keep the owner deciding which fixes go live.

Difficulty
BeginnerOur rating
Time to build
Not reportedOur estimate
Monthly cost
Not reported
Revenue
Not reportedWe only show revenue the source states
Engagement
No public countThe source shows no number
X buzz
38.8 · 35 posts in 7 days139 likes, 16 reposts, 55 replies, 0 quotes on 19 top posts · fetched Oct 17, 2026 · query: ("AI chatbot" OR "support bot" OR "AI support" OR "automated reply") (promised OR hallucinated OR "made up" OR "wrong answer") -is:retweet lang:en

Posted · Added Oct 17, 2026

Original builder recipe

  • ChatGPT
  • Claude
  1. Collect the business’s current policies, prices and tone guide.
  2. Have an agent write 50 realistic customer questions, including tricky ones.
  3. Run them against the chatbot and sample auto-replies every week and score each answer.
  4. Send a short report: wrong promises, outdated terms, off-brand tone, with suggested fixes.
  5. Charge a monthly audit plan through Stripe.
  6. Find customers through LinkedIn posts showing real (anonymized) bot mistakes and short personal emails.

Tags

Read the original

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