Let CRM customers combine your data with other MCPs in Claude or Copilot

A niche CRM vendor’s MCP lets non-technical users connect platform data to Claude or Copilot.

Difficulty
IntermediateOur rating
Time to build
Not reportedOur estimate
Monthly cost
Not reported
Revenue
Not reportedWe only show revenue the source states
Engagement
0 replies to HN commentComment in “Ask HN: Who is using MCP in production?” (198 points, 201 comments) · fetched Oct 15, 2026

What they did

This niche CRM built an MCP with LLM-specific tool descriptions and full OAuth, and reuses it for its own in-app agent.

How it went

They say it is very useful for non-technical users, none of whom know what a CLI is.

Worth knowing

One MCP can serve both customers and your own agent.

Builder recipe

Our own starting point, written from the source. Adapt it to your setup.

Stack

  • CRM MCP with OAuth
  • Claude or Copilot

Steps

  1. Connect your lead sources and CRM.
  2. Have the agent enrich, dedupe and draft, not send.
  3. Review drafts and push approved items to the CRM or sequencer.
  4. Track replies and tune the prompts.

Starter prompt

List deals with no activity in 14 days, draft a follow-up for each, and log a task in the CRM.

Tags

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