E-commerce · Do this yourself

Answer “where is my order?” for online stores automatically.

On X, 443 posts matched our search for this problem in the 7 days to 2026-10-15.

🔥 443 posts this week · 9 likes

The problem (from X)

Shoppers post all the time asking where their order is and saying they can’t reach anyone.

443 posts matched our search in the 7 days to Oct 15, 2026; the top matching posts drew 9 likes, 0 reposts and 17 replies.

What people are posting (in our words)

The business below is our own idea for solving this problem, not a company described in these posts.

Who it’s for

Shopify and other small online stores.

Adapt it to your industry

  • Start with one city, niche or customer type, then expand.
  • Ask your first 10 customers what they would pay before you build more.
  • Keep a human check on anything that is sent in a customer’s name.

Step by step

  1. Pick 10 small stores and ask how many “where’s my order” messages they get.
  2. Set up an AI chatbot trained on their shipping policy and FAQ.
  3. Connect order lookup with an automation tool so it can share tracking status.
  4. Hand off to a person for refunds, damage or angry customers.
  5. Charge a monthly fee per store.
  6. Report time saved each month.

Ready-to-copy prompt

Write chatbot answers for my online store for: order not shipped yet, in transit, marked delivered but not received, and wrong address. Use my policy: [paste]. Always offer a human for refunds.

Start with AI

Opens the AI with this guide and the prompt filled in.

Time
1–3 hoursOur estimate

Your launch plan

Everything to build it, get customers and get paid, in order. Prices are public list prices, checked Oct 15, 2026.

  1. Sign up for ChatGPT (opens in new tab) (Free tier · Plus $20/mo).
  2. Sign up for Chatbase chatbot builder (opens in new tab) (Hobby $40/mo).
  3. Sign up for Make automations (opens in new tab) (Free tier · Core $16/mo).
  4. Build the first version: follow the steps above, or press “Open in ChatGPT/Claude/Grok” to get help.
  5. Set up payments with Stripe payments (opens in new tab) (No monthly fee · 2.9% + 30¢ per card payment) and put the payment link on your page.
  6. Get customers. Communities: Facebook groups, Discord and Slack groups in your niche (free).
  7. Get customers. Cold email: a short, personal note to 20 people a day who clearly have the problem.
  8. Get customers. Marketplaces: list it on Product Hunt, Etsy, Gumroad Discover or an app store.
  9. Offer your first 3 customers a “founding” price for honest feedback and a testimonial.
  10. Charge $99 per store per month (monthly fee per store), and ask every happy customer for one introduction.
Monthly cost$40–$76/monthFree tiers → paid plans of the tools above. Card fees come out of each sale.
What you could earn · EstimateEstimate: 6 stores × $99 = $594/moOur estimate, not a fact or a promise. It’s simple math if you land these customers at this price.
Details: source, numbers and tags

What they did

An AI helper for small shops that looks up the order and tracking and answers instantly, handing tricky cases to a person. We designed this business around a problem people post about on X; it is an idea, not a report of an existing company.

How it went

On X, 443 posts matched our search for this problem in the 7 days to 2026-10-15. The 25 top matching posts we checked drew 9 likes, 0 reposts and 17 replies.

Worth knowing

Don’t let the bot promise refunds; hand off to staff.

Difficulty
BeginnerOur rating
Time to build
Not reportedOur estimate
Monthly cost
Not reported
Revenue
Not reportedWe only show revenue the source states
Engagement
No public countThe source shows no number
X buzz
28.8 · 443 posts in 7 days9 likes, 0 reposts, 17 replies, 2 quotes on 25 top posts · fetched Oct 15, 2026 · query: ("where is my order" OR "where's my order" OR "order still hasn't arrived" OR "package never arrived" OR "still waiting on my order") -is:retweet lang:en

Original builder recipe

  • ChatGPT
  • Claude
  1. Pick 10 small stores and ask how many “where’s my order” messages they get.
  2. Set up an AI chatbot trained on their shipping policy and FAQ.
  3. Connect order lookup with an automation tool so it can share tracking status.
  4. Hand off to a person for refunds, damage or angry customers.
  5. Charge a monthly fee per store.
  6. Report time saved each month.

Tags

Read the original

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